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Webinar Screening: Designing the Conversation: Don’t Forget Your Online Forms

Webinar Screening: Designing the Conversation: Don’t Forget Your Online Forms

Join us for a screening of the on-demand webinar "Designing the conversation: Don’t forget your online forms" from InVision DesignTalks by Sara Walsh, Enterprise Content Strategy Oversight from Capital One.

Webinar details:

"We spend a lot of time designing great experiences, but we often skip giving due diligence to online forms. Fields without context, inappropriate tooltips, abrupt marketing messages, premature error messages that sound robotic—all these things slow down users, or force them to stop what they’re doing and close the page. This talk will cover:

  • How forms fit into the conversations you design
  • Sara’s #1 tactic to help you determine the information you need in your form. 
  • A sample form field strategy that took a completion rate from 26% to 92%.
  • A framework for tackling error messages."

The webinar runs for 55 minutes.

Date:
Thursday, May 2, 2019
Time:
11:00am - 12:00pm
Location:
User Research Center - Lab
Campus:
Cambridge
Audience:
  Harvard Affiliates  
Categories:
  Webinar     Workshop  
Registration has closed.

Event Organizer

Profile photo of Danielle Lavoie
Danielle Lavoie

Lab Manager, User Research Center

Lamont Library, A-10

617-496-5272

danielle_lavoie@harvard.edu

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