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URC Fall Brown Bag Series: Successful Remote User Research

Thursday, October 29, 2020, 12:00pm - 1:00pm
Online, Harvard ID required, Presentation,
Registration has closed.

Join us for a talk on Successful Remote User Research presented by Amy Deschenes, Head of UX & Digital Accessibility, Digital Strategies and Innovation, Harvard Library.

In this session we’ll talk about the basics of task-based usability testing and best practices for conducting user research remotely.

  • Learn how we’ve adapted lab techniques and adopted new tools to 
  • Adapt usability testing for a remote environment 
  • Moderate a faculty focus group via Zoom
  • Collaborate on UX data analysis remotely

Hear about experiences preparing for, moderating, and analyzing data from three recent library UX research projects: student interviews, faculty focus groups, and seat booking prototype testing. We’ll share lessons learned, tools, and techniques for successful remote user research.


The presentation will be held from 12:00-1:00 PM on Zoom. Zoom meeting information will be sent via email once you register.

Open to all Harvard affiliates. Please RSVP for the event below. If you have any questions, please contact libraryux@harvard.edu.

Accommodation Statement: Persons with disabilities who would like to request accommodations or have questions may contact the User Research Center at libraryux@harvard.edu in advance of the event.

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Event Organizer

Profile photo of Amy Deschenes
Amy Deschenes
Profile photo of Danielle Lavoie
Danielle Lavoie

Lab Manager, User Research Center

Lamont Library, A-10

617-496-5272

danielle_lavoie@harvard.edu